What is KnowHowHere?
KnowHowHere is a unique Internet of Things App platform that uses advanced location sensing technologies to provide personalised just-in-time learning and alerts to workers.
1. REAL WORLD SUPPORT
For desk-based workers, support has always been just a click away. With KnowHowHere context sensitive support is now available to those who need it most - the field workforce who are driving vehicles, operating machines & working in dangerous environments.
KnowHowHere gives real world workers the alerts, KnowHow and tools they need.
2. THE APP
Running on iOS and Android (with Windows version coming), this puts all the KnowHow, Alerts and Safety Tools in the palm of every worker’s hand. The App connects with a user's location and their training record so they never have to search for the information they require to perform the task in front of them safely and effectively.
3. THE PLATFORM
A cloud-based, web-managed system that makes managing users, content and alerts simple, secure and accessible to managers anywhere. Managers see a complete map of the worksite showing up-to-date location of each worker, hazard observation and any alerts or other key notifications.
4. THE SOLUTION
By interfacing with standard HR, Knowledge Repositories and ERP systems, the KnowHowHere App is always in sync with your organisational data.
What problems does it solve?
KnowHowHere meets three key challenges for any business that has a workforce that performs complex tasks in the real world – reducing injuries, increasing productivity (by cutting operator error) and reducing costs.
Workers forget key safety KnowHow from training or are not alerted to risks and are injured or killed.
Workers make procedural errors and damage equipment through lack of specific KnowHow.
3. TRAINING COSTS
Traditional training models have a long time to competence, high development/maintenance costs and high hosting and delivery costs.
What technology does it use?
KnowHowHere uses GPS Geofencing and Bluetooth Beacons to provide personalised, just-in-time learning and alerts to workers. KnowHowHere is an iOS and Android App (Windows version in development).
GPS BASED GEOFENCING
Even when workers aren't actively using the App, KnowHowHere runs in the background and alerts users to risks relevant to their current location, such as dangerous areas on site, thunderstorms or simply notifying someone that they are entering an area that requires induction.
Beacons can be attached to fixed or mobile plant and machinery and can be battery powered or hard-wired. We calibrate each beacon so that they only trigger the App when a worker is within a prescribed distance.
Examples include control stations, vehicles, valves/switches or anywhere that a worker might perform a task that requires correct, detailed KnowHow.
WEB-BASED MANAGEMENT AND AUTHORING
Managing alerts, creating and locating content is all managed through an intuitive web-based interface.
INTERACTIVE CHECKLIST APP AND DATABASE
For everyday tasks such as performing Take 5's, pre-start checklists and Hazard Observations, KnowHow has built in tools that record and forward this information to the appropriate destination. This may be a supervisor's email account, a third party database or our own internal collection and reporting system.
INTEGRATION WITH EXISTING HR & KNOWLEDGE MANAGEMENT SYSTEMS
KnowHowHere has an API that allows it to access employee competencies and other key data, leveraging existing HR, content & knowledge management systems.